Exsupero Solutions was founded with an unwavering commitment to a set of principles. Everyone on our team is held accountable to uphold these values and we select likeminded Service Delivery Partners.

• "Close enough for government work" isn't good enough. We meet or exceed the standard. Period.
• We finish the last 10%, every time.
• We are committed to following through and following up.
• We believe in Extreme Ownership. This means we believe in proactive accountability - we do our best to anticipate and avoid errors. When they do inevitably occur, however, we take responsibility for them, identify how we will avoid them in the future, and communicate this to our team members and customers.
• We “cover and move”, meaning we strive to communicate effectively and to look out for our customers and product/service delivery partners so we all win together.
• We strive to keep things simple. Overly complicated plans rarely succeed.
• We believe in prioritizing and then executing on the highest priorities so we reach our goals as efficiently as possible.
• We believe in decentralized command. We choose trustworthy partners and delegate the authority and responsibility to get the job done. Micromanaging, when it's unnecessary, is an expensive way to piss everyone off.
• We invest in long-term relationships with customers and with product/service delivery partners. We want to work with those who also value long-term relationships. Therefore, we commit to avoiding things that are poisonous to such relationships:
  • Cutting corners
  • Deception
  • Substandard materials and/or effort
  • Taking advantage of others
• We are committed to integrity in all our practices.
• In all the above, we strive for perfection, knowing that we will not attain it. We embrace accountability when we fall short, welcome the opportunity to learn from our mistakes, and get better as we go.